Stone is 100% natural and may react adversely to cleaning chemicals and acids not intended for stone care use.
This is the reason why acidic substances such as wine, spaghetti sauce, and harsh chemicals must be removed from the surface of the stone immediately. We suggest using an over-the-counter cleaning product specifically for granite countertops, which can be found at any grocery store or home maintenance store. Please read the labels to determine if appropriate for natural stone.
The best way to avoid staining is to wipe up any spills immediately. No matter how good our granite sealer is, if red wine or spaghetti sauce, for example, is left for 10 hours, it may stain. Have no fear, even in that case, the stain can be removed, though somewhat costly.
It is true, you may put your pots and pans directly onto the granite. However, household items like electric skillets and pressure cookers should be placed on hot pads to avoid damage.
Your countertop was treated with a 5-year professional grade granite sealer. To test if the sealer is working, place a few drops of water on your counter. If the water soaks in quickly or leaves a dark spot, then it is time to reseal. If it beads up, it is protected. If you have any questions, feel free to call us anytime.
-Thanks for choosing Fox Granite, Greg Fox, owner.